At 365juan, your personal data is handled with the same care we put into every game we offer. This policy explains exactly what we collect, why we collect it, and how we keep it safe.
Summary: 365juan collects only the personal data necessary to operate a safe, compliant, and enjoyable gaming platform for Filipino players. We do not sell your personal data to third parties. This policy is written in plain English so you always know where you stand.
365juan ("we," "us," "our," or "the Platform") is committed to protecting the privacy and personal data of every player who uses our online gaming services. This Privacy Policy describes how 365juan collects, processes, stores, shares, and protects personal information in connection with your use of the 365juan website, mobile application, and all related services (collectively, the "Service").
This policy is issued in compliance with the Republic Act No. 10173, otherwise known as the Data Privacy Act of 2012 (DPA) of the Philippines, its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC). Where applicable, we also observe the standards set by PAGCOR for the protection of player data in the Philippine online gaming industry.
By registering a 365juan account, accessing the 365juan Login page, or otherwise using the Service, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree, please discontinue use of the Service immediately.
For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, the data controller responsible for your personal information is:
365juan
Operating under the PAGCOR regulatory framework, Republic of the Philippines.
Data Privacy Officer contact: [email protected]
365juan has appointed a Data Privacy Officer (DPO) in accordance with the requirements of the NPC. The DPO is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. You may contact the DPO directly at the email address above for any privacy-related concerns.
365juan collects the following categories of personal data, depending on how you interact with the Platform:
365juan collects personal data through the following means:
365juan processes your personal data only for specified, legitimate purposes. The table below summarises the primary processing activities and their legal basis under the Data Privacy Act of 2012:
| Purpose | Data Used | Legal Basis (DPA) |
|---|---|---|
| Account registration and management | Identity, contact data | Contract performance |
| Age and identity verification (KYC) | KYC documents, date of birth | Legal obligation; contract |
| Processing deposits and withdrawals | Financial data, identity data | Contract performance |
| Fraud prevention and AML compliance | Financial, technical, identity data | Legal obligation; legitimate interest |
| Responsible gaming monitoring | Gaming behaviour, self-exclusion status | Legal obligation; legitimate interest |
| Customer support and dispute resolution | Communications, account data | Contract performance; legitimate interest |
| Regulatory reporting to PAGCOR | Identity, financial, gaming data | Legal obligation |
| Platform analytics and improvement | Technical, behavioural data | Legitimate interest |
| Promotional communications (opt-in) | Contact data, preferences | Consent |
Where processing is based on your consent (e.g., marketing communications), you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.
365juan does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following circumstances:
We engage trusted third-party service providers who process data on our behalf under strict data processing agreements, including: KYC and identity verification providers, payment processors (GCash, Maya, partner banks), cloud hosting and infrastructure providers, customer support platform providers, and fraud detection and cybersecurity vendors. All such providers are contractually bound to process your data only as instructed by 365juan and in compliance with the DPA.
365juan may disclose personal data to PAGCOR, the National Privacy Commission, the Anti-Money Laundering Council (AMLC), law enforcement agencies, or courts of competent jurisdiction where required by Philippine law, a valid court order, or a lawful regulatory request.
In the event of a merger, acquisition, or sale of all or part of 365juan's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this policy. You will be notified of any such transfer in advance.
We may share your data with other parties where you have given explicit, informed consent to such sharing.
365juan retains your personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. Our general retention periods are as follows:
When personal data is no longer required, 365juan will securely delete or anonymise it in accordance with NPC guidelines.
365juan implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security framework includes:
While 365juan takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your 365juan Login credentials and for notifying us immediately of any suspected unauthorised access to your account.
365juan uses cookies and similar tracking technologies to operate the Platform, remember your preferences, analyse usage patterns, and support security functions. The types of cookies we use are:
You may manage your cookie preferences through your browser settings. Please note that disabling strictly necessary cookies may impair your ability to use the 365juan platform, including the 365juan Login function. 365juan does not use cookies to serve third-party advertising.
As a data subject under the Republic Act No. 10173 (Data Privacy Act of 2012), you have the following rights with respect to your personal data held by 365juan:
To exercise any of the above rights, please contact our Data Privacy Officer at [email protected]. We will respond to verified requests within fifteen (15) business days in accordance with NPC guidelines. We may require proof of identity before processing your request.
365juan strictly prohibits the use of its platform by persons under 21 years of age, in compliance with PAGCOR regulations governing online gaming in the Philippines.
365juan does not knowingly collect personal data from individuals under the age of 21. Age verification is a mandatory step in the 365juan registration and KYC process. If we discover that personal data has been collected from a person under 21, we will immediately suspend the associated account, delete the data, and report the matter to the relevant authorities where required.
If you are a parent or guardian and believe that a minor has registered on the 365juan platform, please contact us immediately at [email protected] so we can take prompt action.
365juan primarily processes and stores personal data within the Philippines. Where it is necessary to transfer personal data to service providers or infrastructure located outside the Philippines (for example, cloud hosting services), 365juan ensures that such transfers are conducted in compliance with the Data Privacy Act of 2012 and NPC regulations, including the use of appropriate contractual safeguards such as standard data processing agreements that impose equivalent data protection obligations on the recipient.
365juan will not transfer your personal data to jurisdictions that do not provide an adequate level of data protection without your explicit consent or without implementing appropriate safeguards as required by Philippine law.
365juan reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via the email address associated with their account and by posting a prominent notice on the Platform. The date of the most recent revision is displayed at the top of this page.
Your continued use of the 365juan platform following the effective date of any revised Privacy Policy constitutes your acknowledgement of the changes. We encourage you to review this page periodically to stay informed about how 365juan protects your personal data.
If you have any questions, concerns, or complaints about this Privacy Policy or the way 365juan handles your personal data, please contact our Data Privacy Officer:
Data Privacy Officer — 365juan
Email: [email protected]
Jurisdiction: Republic of the Philippines — PAGCOR regulatory framework
If you are not satisfied with our response, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent government body responsible for administering and implementing the Data Privacy Act of 2012.
Six pillars that keep your personal data safe on the 365juan platform.
Every connection to 365juan is secured with TLS 1.2+ encryption. Your login credentials, financial data, and personal details are never transmitted in plain text.
365juan's data practices are fully aligned with Republic Act No. 10173 and NPC guidelines — your rights as a Filipino data subject are always respected.
Identity verification protects you and the platform. We verify every player's age and identity to prevent fraud and ensure only eligible Filipino players can access 365juan.
365juan never sells, rents, or trades your personal data to third-party marketers. Your information is used only to operate and improve the platform for you.
Access, correct, or request deletion of your personal data at any time. Our Data Privacy Officer responds to all verified requests within 15 business days.
In the unlikely event of a data breach, 365juan will notify affected players and the NPC within the timeframes required by Philippine law — no delays, no cover-ups.
Your data is protected, your identity is verified, and your rights are respected. Sign in to your 365juan account and enjoy a safe, PAGCOR-regulated gaming experience built for Filipino players.
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